Amid an internal IT system revamp, Capita has taken the opportunity to roll out a “mobile-first” game-based reward and recognition system among its staff which went live at the start of April 2015.

The system is a cross between an in-house social network and a points-based voluntary benefits platform, where employees are able to acknowledge the good work of their colleagues.

According to Alex Tullet, head of benefits strategy at Capita’s Employee Benefits Group, the system is “changing the way [they] interface with employees… creating a more vibrant brand.”

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