After losing its viability as a location for outsourcing back in 2010, Egypt looks set to become a serious destination contender for nearshore service delivery of ITO and BPO five years down the line.

Between 2006 and 2010, Egypt’s IT International Development Agency (ITIDA) ran a successful “Egypt On” campaign for outsourcing that was making good traction. Now, with a graduate pool of 500,000 and 49 per cent of the population working in the services sector, Egypt could be in a prime position to take new business from nearshore companies overseas.

Kerry Hallard, CEO of the National Outsourcing Association, recently visited Cairo to attend an ITIDA investor briefing conference. She commented: “I can unequivocally say Egypt is looking in good shape. Costs remain significantly lower than most nearshore destinations, such as Poland, scalability is good, the graduate talent pool is high, and the domestic and regional markets are growing. Infrastructure is robust, connectivity strong and the willingness of the people infectious.”

You can read Kerry Hallard’s full article “Offshore Outsourcing: Egypt is back On” on the NOA website blog.

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