The ISG has released the results of its Q2 EMEA ISG Outsourcing Index, revealing that a quarterly record of 169 contracts worth €2.2 billion were awarded in the region for the quarter, representing a 23 per cent increase in annual contract value (ACV) since the prior period.

The quarter only saw two mega-relationships (contracts valued at €80 million+) formed, meaning that the growth in contracting activity and value was largely down to a larger number of small deals. Buyers of outsourcing are currently favouring shorter deals at a lower value, in order to avoid getting locked into cumbersome contracts where the technologies and operating models involved could become obsolete before the outsourced operation is completed.

The United Kingdom was a key contributor to EMEA’s success, with ACV gains of almost 150 per cent year-on-year.

For more information view this ISG slideshow.

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