MidlandHR has successfully completed a project for Newport City Council to ensure the council is fully prepared for expected changes to teachers’ pension scheme in England and Wales.

The two organisations have conducted a successful outsourcing partnership since 2005, hence why MidlandHR’s pensions team of was chosen to manage these legislative updates. The council currently uses the company’s iTrent software to managed payroll for its 6,500 employees, which includes 1,500 teachers.

"MidlandHR carried out an initial evaluation to understand how we were operating iTrent and how we were using the system to handle our current teachers’ pensions,” said Erica Gibson, HR integrity officer at Newport City Council. “This stage was key to the success of the project as MidlandHR’s experts really took the time to understand our requirements.

"Successfully delivered via remote services, the team began by analysing, cleansing and preparing the data in line with TPA legislation and teachers eligibility statuses… Working in partnership with MidlandHR on this project has been fundamental to its success and we haven’t had one issue arise since the transition. Their willingness to engage early, and take the time to understand our expectations and requirements was critical, and meant we have avoided what could have been a very challenging period for the council.”

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