The City of Edinburgh Council has signed a seven-year contract valued at £186 million with CGI, meaning that the IT and BPO supplier will revamp the council’s IT capabilities and help it make a shift to providing services digitally.

The project will involve upgrading the council’s IT infrastructure, resulting in improved bandwidth speed for schools in the area, as well as the automation of back office processes and their integration with a new ERP system.

The council is expected to make £45 million in cost savings throughout the lifetime of the contract, with CGI also aiming to create 200 new jobs and over 60 new apprenticeships in the local area.

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