Industry body NASSCOM said that Robotic Process Automation (RPA) is expected to gain greater acceptance in the Indian business process management (BPM or BPO) sector.

In a report prepared in partnership with research and advisory firm Everest Group, goes on to say RPA is expected to impact about 6-8% of overall Business Process Management spending by 2017 compared to less than 1% now.

Furthermore, the report says that RPA is now fast emerging as an unassisted automation approach that offer high value creation at relatively lower risk. It deliver significant cost savings better service delivery and manageability, and quicker time-to-value. According to the report, cost savings for example through RPA in Finance & Accounting can range from 13-20% for offshore operations and around 60-67% for onshore operations.

The report said “regulated industries with high-volume, transactional business processes are adopting the RPA faster with BPM spends impacted by automation in these industries have grown at a compound annual growth rate of over 100 per cent over the last two years. RPA is now being implemented by BPM service providers for transaction processing and data entry in high-volume, repeatable, and computer-centric processes.”

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