Birmingham City Council (BCC) has launched a tender process in order to find a supplier to replace its online citizen registration system.

The Council wants a secure system which will enable citizens “to create their own account and securely access a range of services across the council either within the portal or by providing seamless secure sign-on into online modules for services such as benefit applications”.

The BCC will test supplier’s offers with their existing services in order to assess the possibilities and limitations of their systems. With this tender process, the Council is seeking solutions for a number of general and technical issues related to their existing online account solution.

This is a great opportunity for major and minor service providers alike, enabling them to demonstrate the full potential of their modern digital services.

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