The Society of Information Technology Management (Socitm), the representative body for public sector ICT workers, has published a report this week on the government’s UK Digital Strategy, following a consultation from the government.

The report states that the public sector’s focus on improving the efficiency of existing processes, as opposed to radical service redesign, is checking its ability to achieve better outcomes.

Radical digital innovation has the potential to deliver big savings to the government, particularly in complex service areas such as health and social care. These areas are often overlooked with regards to digital innovation, in spite of costing the government millions in duplication, fragmentation and inability or unwillingness to share data.

According to Socitm, “The current ‘devolution’ agenda is building the momentum for there being more collaboration and digital innovation.”

“A place-based approach to delivering outcomes – note, not ‘services’ - provides the opportunity to deconstruct siloed, paper-orientated processes and proprietary technologies, and separate these out to be more commoditised, simplified and shared capabilities”, the report concludes.

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