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DXW and the Department of Health engage in new outsourcing deal

29 Jan 2016 12:00 AM | Anonymous

The Department of Health has appointed DXW – a G-Cloud supplier – to achieve savings by upgrading its intranet.

The intranet is the main information and news provider for policymakers, project teams and change makers across health and care services.

The new deal will make it easier and quicker for the 2000 staff to publish and access information, improve user satisfaction and enhance efficiency, as well as saving up to £1m per year.

The intranet product manager at the Department of Health, Chris Fleming, said: “We redesigned out intranet two years ago but even though it is cheaper to run than its predecessor with higher user satisfaction

“One of the key lessons we learned from the initial redesign was that you can never do enough engagement, so together with DXW we are regularly talking to users to understand and address their needs.”

DXW will carry out the development process between now and the end of March with the incorporation of users’ feedback at all stages of the project. The code will be available at GitHub – a software repository – that enables other organisations to build their own intranet sites.

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