Infosys has announced aims to automate several projects in order to achieve a 30 per cent margin on $20 billion in revenue by 2020.

The automation process will allow Infosys to deploy less employees per projects, enabling the company to make savings of $80,000 by 2020.

Vishal Sikka, chief executive officer of Infosys, said that “Infosys will go beyond the basic automation around BPO and lower-level IT support type automation towards high-value kinds of automation… which need more sophisticated artificial intelligence technology”.

“The digital transformation shaping up the world has led to a lot of client anxiety in every industry, an opportunity that Infosys aims to tap,” he added.

In addition, this bet on automated processes with the introduction of new software will add additional pressure to Infosys’ direct competitors, similar to the effect Uber and Airbnb have had on their respective industries.

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