Teleperformance has state it will hire 300+ employees for its call centre in Boise.
The new hiring campaign has been motivated in part by the temporary reduction in business volume with a particular US-based client. Teleperformance’s recent report stated: “Growth was dampened, however, by a temporary reduction in business volume with a client in the telecommunications industry for certain product lines due to an incident involving data security.”
The client referred to in the report is thought to be AT&T – which has been recently fined $25 million due to a data breach at its call centre in Mexico by the Federal Communications Commission (FCC).
The recruitment of the 300 new employees will be done over the next six months, increasing the company’s call centre in Boise to more than 1000 employees.
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Related: Teleperformance brings 500 new contact centre jobs to Reno, Nevada