Unilever has chosen Webhelp to handle customer contact services across Europe. The contract will cover voice and email in around 40 of Unilever’s products across the UK, France, Germany, Holland and Italy.
Olivier Duha, co-founder of Webhelp said in the official announcement:“This is a terrific contract for Webhelp and it is a real coup for us to be able to add such an illustrious brand name as Unilever to our growing list of leading global clients. Webhelp’s ability to offer a consistently high quality customer experience across a wide range of geographies and languages has been a key factor in our ability to secure this contract with Unilever.”
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