One of the latest pieces of HfS Research, has opined that clients want to see more senior women in leadership roles, more clients telling their stories through real case studies and less robotic process automation hype (since one way or another this has been around for over 10 years).

These findings echo in point the sentiment expressed by the NOA, who has launched an initiative called Women in Outsourcing aimed at raising the profile on women operating in outsourcing and the contribution they make.

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