Health Care Service Corporation (HCSC) have told employees that they will be outsourcing IT operations according to computerworld.com. Areas such as helpdesk support and incident resolution will be moved along with some roles in infrastructure product development and automation. HCSC said in a statement “We are adapting how we work to meet our members’ needs” which will mean speeding up and modernizing the IT systems. The Chicago based firm has reassured workers that the company has many new positions in its IT department to “bring in key skills and capabilities”.

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