Outsourced customer contact centre Ventrica is continuing its impressive growth with the opening of its new contact centre. This expansion and a second site planned in 2017 will create 200 new jobs. The extension is due to an increased demand for its omni-channel customer services. Dino Forte, Managing Director and founder of Ventrica said, “We have attracted a number of new high profile B2C and B2B brands this year who are part of a wider trend of organisations that are looking to outsource non-core services.”

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