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Philippine Outbursts May Damage Call Centre Industry

2 Nov 2016 12:00 AM | Anonymous

The Indian BPO sector is looking to capitalise on the outbursts of Philippine President, Rodrigo Duturte against the US and Barack Obama. With over a million-people working in call centres in the Philippines increasing hesitancy from US buyers is opening the country to competition from India. Christopher Caldwell, CEO of BPO company Concentrix, said “We have seen some American companies become more hesitant about the Philippines. They have centres there and in other geographies but now they are coming back and looking at India for their investments.”

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