Scicom is on track to be the largest business process outsourcing (BPO) provider in Sri Lanka by March 2017, according to group executive director and chief executive officer Datuk Leo Ariyanayakam. Scicom recently became the call centre provider for SriLankan Airlines, according to local reports. In addition to strengthening its BPO presence in Sri Lanka, Scicom also expressed interest in moving into e-government services in Nepal, Cambodia and Laos. There's more opportunity in these markets because they're quite constrained in terms of their budgets”.

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Check out our report on Sri Lanka: SRI LANKA – A HIDDEN OUTSOURCING GEM