Global customer experience and business process outsourcing company, Webhelp, has announced plans to recruit 120 people at its Cardiff site by the end of this year. The demand is for operations manager, customer service advisors and team leaders working on existing clients at the outsourcer’s base in the Welsh city. “This has been a terrific period for Webhelp. We have just added the ninth company to the Webhelp family in a 24-month period, with the acquisition of social media moderation business, Netino, and we have signed a number of high profile new clients, including Unilever and Shop Direct. We have also just been named the Customer Experience Provider of the Year at the recent Global Sourcing Association awards" said David Turner, CEO of Webhelp UK.

For more on the winners of the GSA UK Awards, click here.

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