Healthcare Payer BPO Market size was valued at over USD 15 billion in 2015 and is anticipated to grow at over 7% CAGR from 2016 to 2023. Major drivers contributing to industry growth include increasing geriatric population and healthcare costs, shift in ICD-10 coding system, innovations and developments in IT and regulatory changes. North America healthcare payer BPO market led the global industry with over 50% of the total revenue generated in 2015. Factors such as high number of number of public and private medical expenses, presence of strong repayment agenda, high number of claim records and favourable government policies played key part in the strength of the strength of the market. Asia Pacific is forecast to be the most attractive region, mainly due to high economic growth, increase in public and private medical expenses, growing number of insurance services in rural and urban areas, and government policies.

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