An article in the Economist this week explains why Indian ITO companies need to change, adapting to market forces. The rise of RPA and AI technology and the inauguration of President Trump create headwinds for the outsourcing companies based in India. Increasingly, focus has moved towards research and development but Indian firms have a long way to go to catch up with western rivals. As globalisation is threatened, companies that built themselves off its opportunities find themselves weakened by its suppression.