Intelenet, which wants to reach $1 billion in revenue by 2020, is building automation products in the areas of healthcare and transport that will cut into its revenue in the short term, in order to help win new customers in the next few years. Automation is seen by many as the most promising area of business investment in the current climate, having a greater effect than location. Indian sourcing firms need to experiment with automation to secure their long term future as their strengths in ITO are fading. To read more, click here.

Related news: GSA Launches Independent Automation User Group