NOA Director Kerry Hallard comments on the pros and cons of outsourcing as part of the shared services expert panel for Business Reporter. The full report can be downloaded as a PDF below:

Outsourcing_Shared_Services_Report.pdf

This issue of Business Reporter looks at the pros and cons of outsourcing; René Carayol talks outsourcing and innovation; see the fight to reshore outsourcing to regional Britain; Bonnie Gardiner talks to Paul Pindar about the merits of being a nice guy; and how culture clash can potentially harm your offshore production.