DOING BUSINESS BETTER. TOGETHER

IBM's high-tech 'peace corps' sends emissaries to the global village

27 Mar 2008 12:00 AM | Anonymous

One hundred IBM employees from thirty-three countries have been selected to participate in the company's new Corporate Service Corps program, part of the Global Citizen's Portfolio initiative announced by CEO Sam Palmisano, to develop leadership skills while addressing socio-economic challenges in emerging markets.

Twelve teams of employees will be sent to Romania, Turkey, Vietnam, the Philippines, Ghana, and Tanzania in 2008 to work on projects that intersect economic development and information technology. The assignments were selected to use the skills IBM employees possess.

The following is a list of countries and highlights of each mission:

• Timisoara and Sibiu, Romania: identify small and medium enterprises with high growth potential requiring business training to tap into regional and global trade networks.

• Izmir, in the Aegean region of Western Turkey: help local chambers ofcommerce and city councils to promote economic, social and democratic development.

• Kumasi, Ghana: improve business processes and provide training for a network of small and medium enterprises trying to scale up their business models.

• Arusha, Tanzania: assist a global microfinance organization with market research and strategic plan development for expanding operations and services to entrepreneurs seeking microloans and business training services.

• Cagayan de Oro and Davao City, Philippines: create management information systems to track progress of loan and grant beneficiaries from the Philippine Development Assistance Program.

• Danang City, Vietnam: support the rapid development of small and medium enterprises with the Danang Chamber of Commerce through the creation of training programs in information technology management.

Prior to departure, the IBM teams will engage in three months of preparatory work to learn about local customs, culture, language, project goals and the socioeconomic and political realities of their destination countries. After their country service, employees will share their experience in their home communities and with the company.

IBM employees will be grouped in teams of eight representing different countries and business units. An important design point for the program is to provide high performance employees the chance to build networks with people they might never interact with. This will also enable employees to bring different perspectives and expertise to solving problems, as well as encourage interaction with people from different cultural backgrounds and traditions.

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