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  • FESTIVAL OF SOURCING - Kick Off Panel Discussion

FESTIVAL OF SOURCING - Kick Off Panel Discussion

  • 9 Feb 2021
  • 10:30 AM - 11:30 AM (GMT)
  • Webinar

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Join the GSA for the launch of the world’s first Festival of Sourcing, where GSA Council members:

  • Mark Devonshire, Vice President & Head of Client Delivery, NTT Data Services International
  • Joel Walker, Global Head of Corporate Services Procurement, Vodafone
  • Alistair Niederer, Head of EMEA at TTEC
  • William Carson, Director of Market Engagement at Ascensos
  • Graeme Matheson, Outsource Operations Lead at John Lewis Partnership
  • Kerry Hallard, CEO, GSA

will set out the GSA’s programme of work for the year ahead and discuss all the topics impacting our industry today.

We will discuss critical topics to include:

  • The future of CXM
  • The role of open talent and gig
  • New contracting principles
  • How to make automation strategic
  • The need to stop selling snake oil
  • The importance of supplier diversity
  • AND the essential need to focus on our people in all of this


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