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Otis Makahamadze, Chief Operating Officer at OmniContact.

OmniContact is a new player in the business services space, coming from a new region for business services delivery; Sub-Saharan Africa. In this edition of SourcingTV, Kerry Hallard speaks to Otis Makahamadze, Chief Operating Officer at OmniContact who shares their mission, their heritage and why they are different.

Otis and Kerry discuss why we should be looking at Sub-Saharan Africa as a delivery destination, how OmniContact have put impact sourcing at the heart of their business; providing opportunities, education, and support to 250,000 people through the Higher Life Foundation which OmniContact was born from. Otis also shares the government support they have to promote Sub-Saharan Africa as a delivery destination, how Sub-Saharan Africa differs from the more popular South Africa, OmniContact’s future intentions and their call to action for the UK market.

Watch the full interview below.

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