DAY 2 ROUND UP

Sustainability Survey Results

Hemant Puthli, Managing Director and Partner at Neo Group

The ESG Adoption Survey was aimed at studying the nature and extent of ESG adoption and Sustainability transformation programmes across select IT & Business Service Providers (ITBSPs) that serve global markets

Focal points:

• Scope and scale of ESG initiatives of global ITBSPs who participated in our survey
• Executive sponsorship and “tone at the top”: the extent to which their Boards supported investments in ESG initiatives
• The way they had organized around ESG (centralised vs. federated vs. decentralised) and the executive leadership level at which programmes were being driven on an operational basis
• Their vision and strategies for developing competencies, products and services around ESG that could help their customers
• Extent to which core values and foundational principles of sustainability were embedded in their organizational culture and attitude in dealing with stakeholders

View Hemant's slide deck here.

An ESG Journey

Marcia Balisciano, Global Head of ESG and Corporate Responsibility at RELX

The trials and tribulations in achieving best practice.

Leading Through Hyper Growth

Chris Halward, Executive Director of Professional Development at the GSA

Steve Dennis, Director at CGI

CGI Policing is one of CGI’s most success businesses. In recent years its growth has been stellar – and it is set to continue growing. CGI Policing Director Steve Dennis, and Chris Halward of RQV spoke about the challenges such growth has presented and how the All Blacks rugby union team is being used as a model for supporting the leadership team addressing challenges such as communication, staff retention and attraction and building sustainable long term success

Contracting for Hyperscalers

Anthony Day, Global Co-Chair, Technology & Sourcing at DLA Piper

DESTINATION SHOWCASE: Ukraine – Filling in the talent gap with disruptive digital solutions

Elena Berestetskaya, Country Manager at DAN.IT

DESTINATION SHOWCASE: Mauritius – Transitioning into a Digital Hub

Pratima Sewpal, Manager for ICT & Digital Services at EDB Mauritius

Oliver Clark, Sales and Marketing Director at Objectivity

DESTINATION SHOWCASE: Vietnam - The Next Digital Powerhouse in Southeast Asia

Mohan Naidu, Managing Director, FPT Software United Kingdom

In the era of uncertainty post-pandemic, businesses are presented with various adversities, one of which is IT talent shortages. During this challenging time, Vietnam has emerged as an attractive outsourcing destination with its growing IT facilities and high–skilled tech talent. There are various factors attributed to the success of Vietnam's outsourcing industry:

• Improving Business Regulations
• Fast and stable economy
• Abundant and talented IT Resource

Vietnam presents valuable opportunities for businesses to tap into excellent IT outsourcing services that can accelerate enterprises' digital transformation journey.

Team formation - Models on How to Create a Perfect Team for Your IT Project 

Irina Dubovik, Digital Marketing Director at Intetics

Team formation with evolution starting from the early phase (scratch) of the project to the full-formed Enterprise team: 

1. Background 2022: IT Market Infrastructure 
2. Key Success Expertise for the IT Project 
3. Team Formation model is a perfect matching solution for business 
4. Initial Phases of Team Formation 
5. Explanation of technical stages 
6. How to hire and form the team for a big IT project with a high estimated budget 

 Intelligent Automation Adoption: Improving Efficiencies and Productivity in the NHS

Tremaine Richard Noel, Head of Emerging Technology and Intelligent Automation Programme Director at Northampton General Hospital NHS Trust 

The Automation Accelerator, Northampton General Hospital's award-winning centre of excellence for RPA, has now been in operation for a full year. Spearheaded by Forbes’ Top 30 Under 30 Healthcare Leader Tremaine Richard-Noel, the programme’s passionate team of experts provide innovative solutions for problem processes in NHS organisations, no matter how big or small.

Funded by the NHS, and working closely with global RPA software vendors, they are delivering workflow automations across the NHS to drive quality time to enhance patient care and support. Their goal? To continue to support NHS Trusts on their digital transformation journeys, acting as a partner in the deployment of new technologies as they emerge.

In this session Tremaine will talk about the Automation Accelerator's journey so far, including challenges faced, lessons learnt and the strides they have made in the NHS.

The Autonomous Enterprise

Sarah Burnett, Chief Technology Evangelist at KYP.ai

Sarah shares insights from the four detailed case studies that are outlined in her recently published book, the Autonomous Enterprise. The case studies are on the uses of AI for process optimisation and automation at Siemens GBS, Royal Berkshire Hospital, Calderdale Council and Wartsila Marine Power.

Metaverse & NFTs

Paul Joukador, Partner, Commercial, Technology and Outsourcing at RPC

Nigel Wilson, Of Counsel at RPC

An overview of some of the new technology currently being talked about including digital, metaverse, NFT and Blockchain.  Paul & Nigel provide an overview of what is this tech, where they are seeing it being used and look at a case study of some of the legal dos and don'ts when using it for your business. 

SourcingTech Panel

Chaired by Terry Walby, Co-founder at OpenDialog and Council Member at the GSA

Boris Kontsevoi, President at Intetics

Sarah Burnett, Chief Technology Evangelist at KYP.ai

Paul Joukador, Partner, Commercial, Technology and Outsourcing at RPC

Nigel Wilson, Of Counsel at RPC

What are the latest trends in these technologies and how do you contract for them, ethically?