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    • 3 Apr 2024
    • 20 Feb 2025
    • Online
    Register

    Please register below to access the GSA’s Service Provider Assessment questionnaire. This form is only intended to register you for the program. Upon registration and payment the team will onboard you into our assessment platform and contact you with guidance details on how to progress.

    Thank you for participating in this really important initiative of understanding and improving the sustainable and social performance of your organisation to help us promote the global technology and business services industry as an Industry for Good.

    For Buyers:

    • A robust ready-made questionnaire for buyers to present to all their service providers
    • An easy to understand score with breakdowns across 5 keys sections
    • An easy way to understand how well your service providers are performing against each other and against the rest of the industry – across all parameters that are key to your company
    • A detailed report highlighting your providers’ strengths and weaknesses, enabling an action plan on where improvements need to be made
    • We will keep the questionnaire up-to-date so you don’t need to
    • An ability to change the weightings of sections / questions to reflect what’s most important to your company

    For Service providers:

    • Fill in once and share many times, leading to significant time and cost savings
    • An easy way to understand how well you are performing against the rest of the industry
    • A detailed report highlighting strengths and weaknesses, enabling an action plan on where you need to make improvements
    • Data insights to highlight how the industry is changing over time
    • The ability to change your score as you make changes to your processes / policies, so you are always putting your best foot forward


    • 15 May 2024
    • 4:00 PM - 6:00 PM
    • Online
    Register

    15 May, 4:00- 6:00 pm
    Virtual

    The GSA, working in partnership with the IAOP from the United States, has formed a new Global Advisory Council focused on steering the direction of travel for the global technology and business services industry towards a more sustainable future.

    Private event for Global Advisory Council members, but please register interest to receive the summary from the meeting.


    • 30 May 2024
    • 9:30 AM - 10:30 AM (BST)
    • Online
    Register

    Impact Sourcing increases business value and supports under employed communities.​

    But how do you get started on an Impact Sourcing Programme? Is there a blueprint for success? How do you get internal stakeholder buy-in? And how do you merchandise your programme in the right way?​

    This and other questions will be discussed in this 1-hour webinar.


    • 11 Jun 2024
    • 9:30 AM - 5:00 PM
    • The Richmond Hill Hotel, 144-150 Richmond Hill, Richmond, Surrey TW10 6RW
    Register

    This year’s annual Festival of Sourcing on Tuesday 11 June marks the launch of our Industry for Good Day – where 120 buyers, providers and advisors will come to together to discuss and detail how the technology and business services sector can do better for business, people and planet.

    The Industry for Good theme will wrap around all the day’s content, using it to learn and share ideas, insights and innovations for our collective accountability and responsibility globally.


    • 11 Jun 2024
    • 6:30 PM - 10:00 PM
    • Richmond Hill Hotel, 144-150 Richmond Hill, Richmond-upon-Thames, Surrey, TW10 6RW
    Register

    We’re delighted to be hosting the 2024 Awards ceremony on the 11th June at the Richmond Hill Hotel in Richmond upon Thames

    Join us to celebrate all of the fantastic achievements in our industry this year, and there are a lot, as we’ve seen from your submissions! Guests are invited to join us from 18:30 for networking drinks, where you can catch up with industry peers.

    1 gala dinner ticket included in each submission fee - 

    Why not bring your whole team and your clients and celebrate together after such a long time apart.

    Tickets Include:

    • 1 glass of prosecco on arrival
    • 3 course dinner
    • Tea and coffee
    • Half a bottle of house wine
    • Use of the cloakroom
    • Winner’s trophy (if successful)

    Key Dates:

    • Submissions open: Monday 11 March
    • Submission deadline: Tuesday 30th April
    • Shortlist: 10th May
    • Live judging: Tuesday 14 May – 15th May
    • Awards Tuesday: 11 June


    • 20 Jun 2024
    • 10:00 AM - 1:00 PM


    • 19 Sep 2024
    • 10:00 AM - 1:00 PM


    • 5 Dec 2024
    • 10:00 AM - 1:00 PM


16 Apr 2024 GSA's Agile Sourcing Seminar
10 Apr 2024 Launch of GSA’s SPSI and ESG Digital Companion -Online Attendance
10 Apr 2024 Launch of GSA’s SPSI and ESG Digital Companion -IN person registration
9 Apr 2024 GSA Council meeting
26 Mar 2024 Ethics of AI and Where Responsibilities Lie in an Outsourced Arrangement
21 Mar 2024 Introduction to Cultural Alignment Transformation
20 Mar 2024 Contracting Workstream
7 Mar 2024 North East Sourcing Summit
31 Jan 2024 GSA’s Sustainable Sourcing Symposium
12 Dec 2023 GSA Xmas Lunch
12 Dec 2023 Rising Star Shadow Council
12 Dec 2023 GSA Council Discussion Forum
29 Nov 2023 Sri Lanka - Island of Ingenuity
22 Nov 2023 GSA Sourcing Social
22 Nov 2023 Gen AI : How it shapes a positive future
21 Nov 2023 GSA Buyside Roundtable
15 Nov 2023 Agile Sourcing Working Group
8 Nov 2023 Professional Awards Celebration
20 Sep 2023 Global Best Practice for Impact Sourcing
8 Sep 2023 Agile Sourcing Working Group
4 Jul 2023 GSA UK Awards Ceremony
14 Jun 2023 SDUK Supplier Diversity Day
13 Jun 2023 GSA Festival of Sourcing 2023
24 May 2023 GSA Topical: Outsourcing Procurement
23 May 2023 GSA Standard Terms Launch
25 Apr 2023 GSA Topical Event: Agile Sourcing
22 Mar 2023 MEMBER EVENT: ProColombia’s Business Matchmaking Forum
21 Mar 2023 Buying and Contracting for New Technologies
22 Feb 2023 Impact Sourcing: The Art of the Possible
26 Jan 2023 GSA Manifesto Launch 2023 in 23 Minutes
13 Dec 2022 Global Technology & Business Services Industry Predictions
22 Nov 2022 GSA Symposium 2022
8 Nov 2022 GT&BSC Event Series: The Resilience Trilogy - Part 3
8 Nov 2022 Member Event: BPESA GBS BPO Investor Conference 2022
1 Nov 2022 GT&BSC Event Series: The Resilience Trilogy - Part 2
27 Oct 2022 GSA Standard Contracting Terms Launch
27 Oct 2022 SourcingTech - How to Buy and Contract for New Techs
25 Oct 2022 GT&BSC Event Series: The Resilience Trilogy - Part 1
17 Oct 2022 Partner Event: UK Black Business Week
3 Oct 2022 GSA Executive Council Meeting
28 Sep 2022 GSA Topical - Impact Sourcing
22 Sep 2022 Council for Supplier Diversity UK Meeting
21 Sep 2022 SourcingTech - Metaverse
25 Aug 2022 Council for Supplier Diversity UK Meeting
17 Aug 2022 ESG Adoption
28 Jul 2022 Council for Supplier Diversity UK Meeting
19 Jul 2022 Emerging Talent Forum
14 Jul 2022 Online Training Seminar: Supplier Selection
13 Jul 2022 Tech for Sourcing
7 Jul 2022 Open Talent Forum
5 Jul 2022 Council for Supplier Diversity UK at the GSA Festival of Sourcing
5 Jul 2022 GSA FESTIVAL OF SOURCING GUEST PASS 2022
5 Jul 2022 GSA FESTIVAL OF SOURCING 2022
4 Jul 2022 GSA Executive Council Meeting
28 Jun 2022 Outcome Based Contracting Roundtable Discussion
23 Jun 2022 Council for Supplier Diversity UK Meeting
22 Jun 2022 Service Provider Sustainability Roundtable Discussion
15 Jun 2022 INVITATION ONLY: GSA & Supply Wisdom Roundtable Dinner: Industry Discussion
26 May 2022 Member Event: #FinTalks2022: How NOT to break the bank with tech strategies
26 May 2022 Council for Supplier Diversity UK Meeting
28 Apr 2022 Council for Supplier Diversity UK Meeting
21 Apr 2022 Pricing and Attrition
4 Apr 2022 GSA Executive Council Meeting
29 Mar 2022 GT&BSC Event Series: Addressing the Global Talent Crisis
24 Mar 2022 Council for Supplier Diversity UK Meeting
22 Mar 2022 Open Talent Forum - On-demand, Distributed Talent models vs traditional outsourcing models
24 Feb 2022 Council for Supplier Diversity UK Meeting
23 Feb 2022 CX Talent - Solving the Talent Issues of the Customer Service Industry
15 Feb 2022 Online Training Seminar: Strategy & Leadership in Strategic Sourcing
8 Feb 2022 Emerging Talent Forum
3 Feb 2022 Sustainability Think Tank - The Requirement for a Service Provider Sustainability Maturity Index
27 Jan 2022 Council for Supplier Diversity UK Meeting
24 Jan 2022 GSA Executive Council Meeting
8 Dec 2021 Sourcing Predictions & 2022 Manifesto Launch
2 Dec 2021 GSA Symposium: Emerging Talent Forum
1 Dec 2021 GSA Symposium: Responsible Automation and The Future Work
30 Nov 2021 GSA Symposium: ESG
26 Nov 2021 GSA Symposium: Open Talent Panel Debate
23 Nov 2021 GSA Member Insight Exchange - Challenges in the Contact Centre Industry
23 Nov 2021 GSA Symposium: The Analysts' View
10 Nov 2021 Ethics in AI and Socially Responsible Intelligent Automation
2 Nov 2021 GSA Professional Awards 2021
28 Oct 2021 Open Talent Forum - Internal Talent Marketplaces
19 Oct 2021 Service Provider Sustainability Index Roundtable Discussion
6 Oct 2021 Sustainable Procurement Pledge - Lunch and Learn
6 Oct 2021 Start-up Exchange Programme
16 Sep 2021 Open Talent Forum
15 Sep 2021 SourcingTech - IoT
8 Sep 2021 GSA & GSOS - Intelligent Automation Exchange
7 Sep 2021 Entrepreneurs' Club - How to Introduce your Brand to Enterprise Buyers
7 Sep 2021 Contracting Workstream
15 Jul 2021 Open Talent Forum - Service Providers Embracing Open Talent
13 Jul 2021 Top Tips for your GSA Awards Application
2 Jul 2021 Menopause Open Café
24 Jun 2021 The 2021 BSS Forum
23 Jun 2021 SourcingTech - Virtual Reality
22 Jun 2021 Entrepreneurs Club - How to Respond to a RFP?
17 Jun 2021 Open Talent Forum - Enterprise Readiness
15 Jun 2021 GSA Diploma - Strategy and Leadership
10 Jun 2021 Entrepreneurs Club Launch
8 Jun 2021 GSA Diploma - Induction
7 Jun 2021 Invest Sri Lanka - Asia's Next Growth Haven
27 May 2021 Open Talent Forum
19 May 2021 GT&BSC Responsible Automation
13 May 2021 Women in Sourcing - Menopause
11 May 2021 Contracting Workstream Launch
28 Apr 2021 CX Tech - Contact Centre as a Service
21 Apr 2021 SourcingTech - Artificial Intelligence
15 Apr 2021 Competencies, Capabilities & Upskilling Talent
25 Mar 2021 UK Corporate Awards Ceremony
24 Mar 2021 Fertifa - Workplace Fertility
23 Mar 2021 FESTIVAL OF SOURCING - Automation Stage - Getting Strategic & User Experience Panel
21 Mar 2021 FESTIVAL OF SOURCING - Service Provider 3.0
16 Mar 2021 FESTIVAL OF SOURCING - Contracting Stage - Hot Topics IR35 & ESG
11 Mar 2021 FESTIVAL OF SOURCING - CX Stage - Great Gig CX
10 Mar 2021 FESTIVAL OF SOURCING - Contracting Stage - Best Practice for Exit
9 Mar 2021 FESTIVAL OF SOURCING - SourcingTech Stage - Driving Innovation through Tech
9 Mar 2021 FESTIVAL OF SOURCING - Contracting Stage - Contracting Principles
4 Mar 2021 Green Paper for Public Procurement Roundtable Discussion
24 Feb 2021 Global Technology & Business Services Series - Open Talent
24 Feb 2021 FESTIVAL OF SOURCING - SourcingTech Stage - Tech for Good
23 Feb 2021 FESTIVAL OF SOURCING - SourcingTech Stage - Analyst Panel
11 Feb 2021 FESTIVAL OF SOURCING - Diversity & Inclusion Stage - Women in Sourcing
11 Feb 2021 FESTIVAL OF SOURCING - Diversity & Inclusion Stage - Employee Engagement
10 Feb 2021 FESTIVAL OF SOURCING - Diversity & Inclusion Stage - Supplier Diversity
9 Feb 2021 FESTIVAL OF SOURCING - Diversity & Inclusion Stage - Mental Health in the Workplace
9 Feb 2021 FESTIVAL OF SOURCING - Kick Off Panel Discussion
20 Jan 2021 GT&BSC Series - Impact Sourcing
19 Jan 2021 SLASSCOM People Summit - Building Resilience In Your Workforce In The New Norm
15 Jan 2021 Invitation Only: Supplier Diversity Council UK Roundtable Discussion
14 Jan 2021 Fundamentals of BREXIT in the Sourcing Industry Webinar
17 Dec 2020 Sourcing Predictions
15 Dec 2020 GSA Christmas Sourcing Social
1 Dec 2020 Day 2: GT&BSC Conference Series & Research Launch
30 Nov 2020 Day 1: GT&BSC Conference Series & Research Launch
26 Nov 2020 SourcingTech Series - Cloud
12 Nov 2020 GSA UK Professional Awards 2020
11 Nov 2020 GSA Executive Council Meeting
6 Nov 2020 Invitation Only: Supplier Diversity UK Working Group
5 Nov 2020 Invitation Only: Talent and Capability Roundtable Discussion
22 Oct 2020 Partner Platform Event in partnership with Clutch
21 Oct 2020 SourcingTech Event Series - 5G
15 Oct 2020 Invitation Only: Talent and Capability Assessment Roundtable Discussion
30 Sep 2020 SourcingTech Event Series - Data Driven Decision and Data Analytics
25 Sep 2020 The Importance of Selling - Spend time where you can be most successful – It’s up to you!
18 Sep 2020 The Importance of Selling - Running a Virtual Sales Meeting – Zoom to Boom!
9 Sep 2020 SourcingTech Event Series - AI
25 Aug 2020 The Importance of Selling - Selling on Value
4 Aug 2020 Future of CX Workstream
29 Jul 2020 SourcingTech Event Series - The Executive Guide to Blockchain
22 Jul 2020 Future of CX WorkStream
21 Jul 2020 Strategy and Leadership - Professional Development Webinar
15 Jul 2020 Wellness in the workplace including Inclusion and Diversity
15 Jul 2020 Enterprise Wide Automation Roundtable Discussion
14 Jul 2020 Strategic Sourcing Students Induction
6 Jul 2020 Contracting Workstream
3 Jul 2020 GSA Strategic Sourcing Professional Development
1 Jul 2020 Service Provider 2.0 Workstream
18 Jun 2020 #RethinkingSourcing #RestartingUK
9 Jun 2020 How to move to a Strategic Sourcing Function
20 May 2020 Global Council
13 May 2020 The 4 page contract
29 Apr 2020 The Future of CX
21 Apr 2020 GSA - Managing Collaborative Relationships in a Crisis
1 Apr 2020 Handling COVID-19 today and for the future – a focus on partnering, tech, talent and wellness
12 Mar 2020 Enterprise-wide Automation
11 Mar 2020 GSA UK 2019 Award Winners Showcase
5 Mar 2020 Sourcing needs Talent
28 Jan 2020 GSA Executive Council
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